Question 1

International Business Development Manager

Accepted Answer

Protak Scientific Protak Scientific are the world exclusive manufacturer of an industry changing technology called Enzyme Indicators (EIs). EI’s are a bio-tech diagnostic tool used in manufacturing primarily in the Pharmaceutical and Healthcare sectors.

Due to business expansion, there is a current vacancy for an International Business Development Manager to join the Commercial Team. Background to the role Protak currently supply many of the Top 20 Pharma companies, CDMO’s, the NHS, OEMs, Engineering companies and Consultants. This means this role is an excellent opportunity to gain experience working on international projects for leading multinational companies.

You will be a member of the Commercial Team reporting into the Global Business Director.

Hybrid: Based in Redhill, Surrey and WFH (days negotiable).

Travel: There will be approximately six international exhibitions to attend per year in Europe and the USA.

There will be occasional UK customer visits. Customer projects are run via MS TEAMS. Purpose of the role To help the business grow by generating revenue and establishing positive relationships with customers internationally through: Developing the business in line with the sales and marketing strategy. Account managing and growing a small number of existing accounts by selling into additional EI end applications, wider manufacturing life cycle stages or additional plant locations within those customers. (20%) Responsibilities Developing the business in line with the sales and marketing strategy. Planning, presenting and leading new projects managed through multiple customer stakeholder relationships often falling within the following functions; technical validation, engineering manufacturing, quality, procurement, senior production management, NHS Pharmacy leads. The management and reporting on an effective customer pipeline through the CRM. Communicating weekly to the Business Director and occasionally the entire Senior Management Team – sales forecasts, new project wins and identifying project hurdles so as to not extend the sales cycle. Working closely and collaborating with the Technical Director to gain best outcomes at Techno-commercial meetings with customers. Skills and competencies Cross-cultural communication. Excellent customer networking abilities. Collaboration and emotional intelligence. Interpersonal influence. Resilience. Sharp negotiation. This means candidates should be ready to demonstrate: A focused, target driven approach with an ability to prioritise deadlines and manage a large number of projects simultaneously. An ability to understand and apply solution or consultative selling to gain customer credibility typical in B2B technical sales. Being resilient, optimistic and open to change as the Protak business grows. Having outstanding analytical and organisational abilities due to the diversity of projects. Being a team player; supporting the Commercial Team while working closely with the Technical,
Marketing and Lead Generation functions. Preferred Experience and Qualifications Science or Engineering Degree, including a minimum of 4 years’ experience in B2B Technical Sales or B2B
Marketing/Business Development/Account Management/Project Management. or 5+ years’ experience in a Technical B2B environment from the Life Sciences sector, or OEM manufacturer or Pharma Engineering or General LS manufacturing. Plus Excellent written and spoken English. Knowledge and experience of using CRM’s. Other European languages a plus. Knowledge of Bio-decontamination a plus. More information available from: https://www.protakscientific.com Protak offers a competitive salary. Please send your CV and covering letter to: Jacqueline Storrs: Global Business Director: Jacqueline.Storrs@protakscientific.com

Question 2

Product Specialist

Accepted Answer

Protak Scientific

We are the Global manufacturer of Enzymatic Indicators (EIs) for rapid bio-decontamination process validation for the pharmaceutical and healthcare sectors. As the business continues to expand, we are looking for exceptional individuals to join our company as Product Specialists.

Definition:

Responsible for successful Protak product delivery and adoption. Ensuring a robust, scientifically based delivery of Protak products to our users globally. To manage and execute Protak Projects both internally and externally, taking responsibility for the complete project to stakeholder satisfaction.

Overall Purpose of the Role:

As a Protak product focused specialist, the role is to develop, advance and lead customer understanding of our tAK products and technology. Bringing existing knowledge and experiences into the company, leading projects that further the foundational understanding of the product and ensuring our products exceed industry, customer and regulatory expectations. Delivering and creating a culture of continuous improvement throughout the company. Leading the company to achieve scientific adoption and understanding of our products and supporting business goals.

Key Responsibilities:

Strategy and Development

Contribute to the creation and implementation of customer adoption projects and roll out programs.
Lead the Pharmaceutical Industry in understanding the EI technology.
Contribute to new business initiatives and projects, reviewing and communicating the impact on Quality Management Systems (QMS).

General and Task Management

To grow a high level of EI product knowledge that you can effectively deliver to customers.
Understand all aspects of gaseous (predominantly hydrogen peroxide) bio-decontamination processes including associated validation strategies to lead customers in technology understanding.
Have existing knowledge of hydrogen peroxide cycle development and validation using conventional methods.
To have at least a basic microbiological understanding but be willing to learn and advance to a detailed and strong capability relating to Biological Indicators and our technology.
Introduce new systems and procedures where appropriate.
Train others in all aspects of the EI technology and associated validation.
Undertake regular internal and process audits.
Be willing to travel and support customers around the globe as needed.
Have a good report writing capability.
Have strong Excel and statistical skills that can be utilised to deliver information clearly and concisely.
Be competent and comfortable presenting technically to potentially large groups of people.

People Management

Monitor the completion of tasks and ensure good performance and record on appropriate systems.
Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
Relationship Management at all levels of the business.
Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.
Liaise and communicate with other departments, customers, suppliers and other service providers.

You can be assured of your future at Protak with potential progression of the role as follows:

Manage, coach and develop a high performing Product Specialist team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.
Manage and lead as the team grows, ensuring adequate staff training and understanding.
Motivate and coach the team to operational success, both in terms of delivery and customer satisfaction.

Self Management

Comply with the Health, Safety and Environmental Policies.
Proactively contribute to creating a good team atmosphere.
Anticipates and overcomes obstacles.
Makes useful links to arrive at insightful plans and solutions.
Embraces personal challenge.
Confident, rounded thinking.
Takes ownership for team cohesion and team development.
Is self aware.
Is resilient, optimistic and open to change.
Has a collaborative approach to others.
A self-starter, motivated and able to positively motivate others.
Focused, target driven with a positive, can-do attitude.

Skills and Attributes

An outstanding communicator and diligent task completer.
Excellent leadership and man-management skills.
Excellent interpersonal skills.
Ability to manage upwards, ensuring that the Senior management team are kept aware of status of projects and actions affecting the business.
Ability to manage a variety of cross-functional team members.
Excellent written, verbal and presentation skills.
Excellent organisational and follow-up skills.
Competent in problem solving, team building, planning and decision making.
Commercially aware.

Qualifications and Experience Levels

Relevant pharmaceutical related degree is preferred, or HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
Significant experience in an aseptic pharmaceutical production / manufacturing environment is advantageous and desirable.
Any microbiological and validation skill or experience is a distinct advantage.
Strong knowledge of pharmaceutical quality management.
Experience of leading a team in a medical device / pharmaceutical quality environment.
Experience of dealing with customers and suppliers.

Protak offers a competitive salary.

Please send your CV and covering letter to:

Kate Marshall: Technical Director Director: kate.marshall@protakscientific.com

Question 3

Marketing Communications Manager

Accepted Answer

Protak Scientific Protak Scientific are the world exclusive manufacturer of a new technology – Enzyme Indicators (EIs) which are a biotech diagnostic tool used mainly in the Pharmaceutical and Healthcare sectors. As this revolutionary technology continues to expand rapidly, we are looking for exceptional individuals to join the company. There is a current vacancy for a Marketing Communications Manager to join the Commercial Team. Background to the role Protak operates in several market segments and currently supplies many of the Top 20 Pharma companies, CDMO’s, the NHS, OEMs, Engineering companies and Consultants. We are at the point of inflection and are now looking for an individual to help continue our growth as we push forward to make EIs an industry standard. This means there is a wide variety of MARCOM activities needed to meet the business requirements. This role is an excellent opportunity for someone who would like to run their own department and manage diverse marketing projects with the CEO, Technical Director and Business Director. You will be a member of the Commercial Team reporting into the Global Business Director. Hybrid: Based in Redhill, Surrey, UK office and WFH. Travel: There will be infrequent travel to UK/Europe. Purpose of the role To support the growth of the business by enabling greater internal and external understanding of Protak’s Products and Services through the management of the Communications Plan. Responsibilities Develop the business in line with the Marketing Strategy. Manage the appointed Marketing Agency alongside the CEO. Manage the website, including its maintenance, continual design and content development. Work closely with the Technical Director to produce technical written content for all Editorial Marketing activities with a particular focus on the preparation of Customer Case Studies. Own and support the Commercial and Technical teams with a number of key projects; Webinars, Exhibitions, Industry Presentations, Videos, Literature, Slide kits, Promotional items and other MARCOM activities. Plan and manage all PR and social media activity across all channels. Plan and deliver annually the Global Events Program. Work alongside the Lead Generation Manager to create effective mailing campaigns using MailChimp. Manage all in-house MARCOM activities such as customer surveys, change controls, newsletters, seasonal items etc. Skills and competencies Impeccable writing and editing skills. Excellent attention to detail. Commercially aware. Strong cross-cultural communication. Collaborative and demonstrate teamworking both internally and externally. Self-starter and be able to work independently. Proven planning and organisational skills. Strong negotiation and networking skills. This means candidates should be ready to demonstrate: A focused approach with an ability to prioritise deadlines and manage a large number of projects simultaneously. Experience of managing budgets and external suppliers. Being resilient, optimistic and open to change as the Protak business rapidly grows. Preferred Experience and Qualifications 4 – 5 years minimum B2B Technical Marketing or Marketing Communications experience within a Life Sciences/Medical Industry environment. Experience can be In-House or Agency. Plus A Science or Engineering degree a plus. Excellent written and spoken English. Other European languages a plus. Knowledge of Bio-decontamination a plus. More information available from: https://web.archive.org/web/20250121142336/https://www.protakscientific.com/ Protak offers a competitive salary. Please send your CV and covering letter to: Jacqueline Storrs: Global Business
Director: Jacqueline.Storrs@protakscientific.com

Working at Protak

We build strong relationships by being open, honest and inclusive.

Due to business expansion we have a number of vacancies available below:

International Business Development Manager

Protak Scientific

Background to the role

Purpose of the role

Responsibilities

Skills and competencies

Preferred Experience and Qualifications

Plus

Protak offers a competitive salary.

Product Specialist

Protak Scientific

Definition:

Overall Purpose of the Role:

Key Responsibilities:

General and Task Management

People Management

Self Management

Skills and Attributes

Qualifications and Experience Levels

Marketing Communications Manager

Protak Scientific

Background to the role

Purpose of the role

Responsibilities

Skills and competencies

Preferred Experience and Qualifications

Resources

Enzyme Indicators

BI vs EI

Case Studies

PROTAK SCIENTIFIC LTD