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At Protak Scientific, we are one team working effectively together to meet the needs of our customers and to continually drive our success.

We build strong relationships by being open, honest and inclusive.

You will be joining a dedicated team, united by the strong sense that we are building something special – the advanced rapid validation tool for measuring hydrogen peroxide bio-decontamination performance that’s transforming the validation process in pharmaceutical manufacturing and other applications including healthcare and research.

Due to business expansion we have a number of vacancies available below:

Product Specialist

Protak Scientific

We are the Global manufacturer of Enzyme Indicators (EIs) for rapid bio-decontamination process validation for the pharmaceutical and healthcare sectors. As the business continues to expand, we are looking for exceptional individuals to join our company as Product Specialists.

Definition:

Responsible for successful Protak product delivery and adoption. Ensuring a robust, scientifically based delivery of Protak products to our users globally. To manage and execute Protak Projects both internally and externally, taking responsibility for the complete project to stakeholder satisfaction.

Overall Purpose of the Role:

As a Protak product focused specialist, the role is to develop, advance and lead customer understanding of our tAK products and technology. Bringing existing knowledge and experiences into the company, leading projects that further the foundational understanding of the product and ensuring our products exceed industry, customer and regulatory expectations. Delivering and creating a culture of continuous improvement throughout the company. Leading the company to achieve scientific adoption and understanding of our products and supporting business goals.

Key Responsibilities:

Strategy and Development

  • Contribute to the creation and implementation of customer adoption projects and roll out programs.
  • Lead the Pharmaceutical Industry in understanding the EI technology.
  • Contribute to new business initiatives and projects, reviewing and communicating the impact on Quality Management Systems (QMS).

General and Task Management

  • To grow a high level of EI product knowledge that you can effectively deliver to customers.
  • Understand all aspects of gaseous (predominantly hydrogen peroxide) bio-decontamination processes including associated validation strategies to lead customers in technology understanding.
  • Have existing knowledge of hydrogen peroxide cycle development and validation using conventional methods.
  • To have at least a basic microbiological understanding but be willing to learn and advance to a detailed and strong capability relating to Biological Indicators and our technology.
  • Introduce new systems and procedures where appropriate.
  • Train others in all aspects of the EI technology and associated validation.
  • Undertake regular internal and process audits.
  • Be willing to travel and support customers around the globe as needed.
  • Have a good report writing capability.
  • Have strong Excel and statistical skills that can be utilised to deliver information clearly and concisely.
  • Be competent and comfortable presenting technically to potentially large groups of people.

People Management

  • Monitor the completion of tasks and ensure good performance and record on appropriate systems.
  • Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
  • Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
  • Relationship Management at all levels of the business.
  • Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
  • Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.
  • Liaise and communicate with other departments, customers, suppliers and other service providers.

You can be assured of your future at Protak with potential progression of the role as follows:

  • Manage, coach and develop a high performing Product Specialist team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.
  • Manage and lead as the team grows, ensuring adequate staff training and understanding.
  • Motivate and coach the team to operational success, both in terms of delivery and customer satisfaction.

Self Management

  • Comply with the Health, Safety and Environmental Policies.
  • Proactively contribute to creating a good team atmosphere.
  • Anticipates and overcomes obstacles.
  • Makes useful links to arrive at insightful plans and solutions.
  • Embraces personal challenge.
  • Confident, rounded thinking.
  • Takes ownership for team cohesion and team development.
  • Is self aware.
  • Is resilient, optimistic and open to change.
  • Has a collaborative approach to others.
  • A self-starter, motivated and able to positively motivate others.
  • Focused, target driven with a positive, can-do attitude.

Skills and Attributes

  • An outstanding communicator and diligent task completer.
  • Excellent leadership and man-management skills.
  • Excellent interpersonal skills.
  • Ability to manage upwards, ensuring that the Senior management team are kept aware of status of projects and actions affecting the business.
  • Ability to manage a variety of cross-functional team members.
  • Excellent written, verbal and presentation skills.
  • Excellent organisational and follow-up skills.
  • Competent in problem solving, team building, planning and decision making.
  • Commercially aware.

Qualifications and Experience Levels

  • Relevant pharmaceutical related degree is preferred, or HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
  • Significant experience in an aseptic pharmaceutical production / manufacturing environment is advantageous and desirable.
  • Any microbiological and validation skill or experience is a distinct advantage.
  • Strong knowledge of pharmaceutical quality management.
  • Experience of leading a team in a medical device / pharmaceutical quality environment.
  • Experience of dealing with customers and suppliers.

Protak offers a competitive salary.

Please send your CV and cover letter to:

Lloyd Rowe – Senior Technical Manager – lloyd.rowe@protakscientific.com

International Business Development Manager

Protak Scientific

Protak Scientific are the world exclusive manufacturer of an industry changing technology called Enzyme Indicators (EIs). EIs are a bio-tech diagnostic tool used in manufacturing primarily in the Pharmaceutical and Healthcare sectors.

Due to business expansion, there is a current vacancy for an International Business Development Manager to join the Commercial Team.

Background to the role

Protak currently supply many of the Top 20 Pharma companies, CDMOs, the NHS, OEMs, Engineering companies and Consultants. This means this role is an excellent opportunity to gain experience working on international projects for leading multinational companies.

You will be a member of the Commercial Team reporting into the Business Development Director.

Hybrid: Based in Redhill, Surrey and WFH (days negotiable).

Travel: There will be approximately six international exhibitions to attend per year in Europe and the USA.

There will be occasional UK customer visits. Customer projects are run via MS TEAMS.

Purpose of the role

To help the business grow by generating revenue and establishing positive relationships with customers internationally through:

  • Developing the business in line with the sales and marketing strategy.
  • Account managing and growing a small number of existing accounts by selling into additional EI end applications, wider manufacturing life cycle stages or additional plant locations within those customers. (20%)

Responsibilities

  • Developing the business in line with the sales and marketing strategy.
  • Planning, presenting and leading new projects managed through multiple customer stakeholder relationships often falling within the following functions; technical validation, engineering manufacturing, quality, procurement, senior production management, NHS Pharmacy leads.
  • The management and reporting on an effective customer pipeline through the CRM. Communicating weekly to the Business Director and occasionally the entire Senior Management Team – sales forecasts, new project wins and identifying project hurdles so as to not extend the sales cycle.
  • Working closely and collaborating with the Technical Director to gain best outcomes at Techno-commercial meetings with customers.

Skills and competencies

  • Cross-cultural communication.
  • Excellent customer networking abilities.
  • Collaboration and emotional intelligence.
  • Interpersonal influence.
  • Resilience.
  • Sharp negotiation.

This means candidates should be ready to demonstrate:

  • A focused, target driven approach with an ability to prioritise deadlines and manage a large number of projects simultaneously.
  • An ability to understand and apply solution or consultative selling to gain customer credibility typical in B2B technical sales.
  • Being resilient, optimistic and open to change as the Protak business grows.
  • Having outstanding analytical and organisational abilities due to the diversity of projects.
  • Being a team player; supporting the Commercial Team while working closely with the Technical,
    Marketing and Lead Generation functions.

Preferred Experience and Qualifications

Science or Engineering Degree, including a minimum of 4 years’ experience in B2B Technical Sales or B2B
Marketing/Business Development/Account Management/Project Management.

or

5+ years experience in a Technical B2B environment from the Life Sciences sector, or OEM manufacturer or Pharma Engineering or General LS manufacturing.

Plus

  • Excellent written and spoken English.
  • Knowledge and experience of using CRM’s.
  • Other European languages a plus.
  • Knowledge of Bio-decontamination a plus.

Protak offers a competitive salary.

Please send your CV and cover letter to:

Robin Hill-Walker – Sales Director – robin.hill-walker@protakscientific.com

Resources

Enzyme Indicators

Read about the advantages and benefits of using our Enzyme Indicators for your H₂O₂ bio-decontamination validation processes.

BI vs EI

Biological Indicators vs Enzyme Indicators at a glance.

Case Studies

Presentations, white papers, webinars, shared articles, project summaries and product analysis.

PROTAK SCIENTIFIC LTD

Luminox House,
48 Holmethorpe Avenue
Redhill, Surrey

RH1 2NL

United Kingdom

Tel: +44 (0) 1737 924 900

Fax: +44 (0) 1737 924 901

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